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Top performing maintenance, repair and replacement services with superior value based on: responsiveness, quality of work, customer satisfaction, project delivery, and proven results.  


Deep experience constructing and servicing building shell projects at high-compliance facilities with access challenges, tight scheduling windows, coordination of multiple building trades, and stringent safety requirements,


Large staff of full time building envelope experts who perform inspections,  maintenance, repairs,  design, materials procurement, new installations and warranty services.



Offering all encompassing inspection, maintenance and asset management programs to increase the resiliency of the building envelope and extend component and system life. 


Prevent Damage and Hazards

Properly maintaining your building envelope systems can prevent costly repairs and prolong asset life by years. Our Defender Shield℠ maintenance services include:


  • Preparation of aerial diagram of each building or facility

  • Complete visual inspection and condition documentation of building envelope systems and components

  • Cleaning and removal of organic debris from roofs, gutters and downspouts. 

  • Minor Repairs including patching holes, stripping seams, and replacing of slate, snow brackets, masonry, flashing, and gutters

  • Snow and ice removal


Regular inspections and maintenance can identify and repair problems before they become emergencies.

Repair Damage or Deficiencies

For Emergency repairs, we quickly mobilize a crew to diagnose and fix problems on site.


Typically, we dispatch technicians in two-person crews where each team member has at least 5 years field experience performing repair work on all types of building envelope systems. 

For proactive repairs, we offer our Hazard Defender℠ program

  • Potential hazards are identified and reviewed with customer.

  • Repairs and replacements planned up to three years in advance.

  • All project work included from design and materials procurement to labor and warranty.  

Replacements and Restorations

For full replacement projects such as installing new skylights or roofs, WS Aiken has two options that customers can select from:  Traditional System Installation or our Eagle’s Beak Installation.  

Total Building Envelope Management

For customers with large campuses or many buildings, we offer the Pantheon Program℠.  It is a Multi-year, building envelope maintenance management program intended for larger portfolios of facilities with a mix of building types and building envelope systems.  


The program includes:

  • Reactive repairs and on-demand emergency services

  • Proactive cleaning, inspection & maintenance (Defender Shield™)

  • Data Collection & Insights (SURESight℠ database)

  • Planned repairs (Hazard Defender℠)

  • Strategic Restoration work

  • Design-Build System Installation (Eagle’s Beak)

  • Program Management services


Thanks for your interest in WS Aiken!

Phone: 617-889-0665

Address: 224 Crescent Ave, Chelsea, MA 02150

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